Additional Resources

The MetroWest Center for Independent Living provides advocacy, information and referral, peer support and independent living skills training for people of all ages with a wide range of disabilities. As a partner with BayPath through the Aging & Disability Resource Consortium, they may be accessed through BayPath or directly at or 508-875-7853.
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  33 Boston Post Road West - Marlborough, MA 01752 - Phone 508-573-7200

Caring for a loved one? We're here to help., a BayPath program 
with support provided in part by the MetroWest 
Health Foundation, is your one-stop source of 
information, resources and support for 
family caregivers in MetroWest.
BayPath Programs 
Serving People Under 60
Adult Family Care

    The Adult Foster Care Program (AFC) provides a monthly stipend to caregivers who reside with and care for a MassHealth recipient age 16 and older. The member must have MassHealth Standard or Commonhealth and must have a permanent or chronic medical condition that requires daily hands-on assistance and/or cueing/supervision to successfully complete at least one personal care task. For more information, click the link below or call 508-573-7200 and ask for someone in the AFC Program.

Family Caregiver Support Program

    The Family Caregiver Support Program offers support to caregivers of any age caring for a loved one over the age of 60 as well as grandparents over the age of 55 caring for grandchildren under the age of 18 or an adult with a disability who is 18-59 years of age. The Caregiver Specialist, Alicia Rego, can be a lifeline to community resources, information or emotional support. For more information, click the link below or contact Alicia Rego at 508-573-7239 or


    Every nursing home has an ombudsman available for any resident of any age who has concerns regarding their stay. While we encourage residents and families to first give the staff the opportunity to assist, there is a definite benefit to having an impartial person involved. If you need help identifying your ombudsman, or for questions about the service, contact Program Director Mary Brooks at 508-573-7235 or
One Care

    One Care is a health care option for Massachusetts adults, age 21-64, who are eligible for both MassHealth and Medicare (dual eligible). BayPath provides assistance to One Care clients by providing Case Management in the Long Term Support Services Coordinator (LTSC) role. Eligibility for in-home agency services (such as personal care, homemaking) and/or hiring one’s own personal care workers are among the options reviewed by the Case Manager. For more information, click the link below. To enroll in One Care, contact Mass Health at 1-800-841-2900. TTY: 1-800-497-4648 (for people who are deaf, hard of hearing, or speech disabled).


    The nursing department is available to screen and approve MassHealth members who are interested in attending Adult Day Health programs in the MetroWest area. 
    To request a screening, call 508-573-7200 and ask for someone in the Nursing Department.
Personal Care Attendant

    The Personal Care Attendant (PCA) Program allows MassHealth recipients of any age funding to hire their own personal care workers. The member must have MassHealth Standard or Commonhealth, have a permanent or chronic illness or disability and need daily, hands-on assistance with at least two personal care needs. The amount of funding is determined by an individualized clinical assessment by a BayPath nurse and occupational therapist. For more information, click the link below or call 508-573-7200 and ask to speak with someone in the PCA Program.

Options Counseling

    Options Counseling assists individuals of any age who live with a disability connect with community resources, programs and services. When a person faces the need for long-term services and supports, locating and evaluating options can be a challenging task. The decision can be made more manageable with the support of an Options Counselor. An Options Counselor can provide information about the range of community resources, as well as ensure the individual understands the options, can make an informed choice, determine the next steps to take, and problem solve if obstacles arise. Options counseling is unbiased and provided at no cost. For more information, click the link below or contact BayPath at 508-573-7200 and ask to speak with an Options Counselor.

    Information and Referral is a free service through which callers can obtain information about community resources for consumers of all ages. The Information & Referral Specialists help with accessing public and private services, and referrals are available to appropriate programs. For additional information call Information and Referral at 508-573-7200 or complete the inquiry form on our website.

Suspicion of Abuse or Neglect

    For children from birth through age 17, any one with concerns can contact the Department of Children and Families through their child-at-risk hotline at 800-792-5200.
    For concerns regarding the abuse of an individual with a disability who is age 18-60, anyone can contact the Disabled Persons Protection Commission at their hotline at 800-426-9009, or TTY 888-822-0350

Information & Referral