What are the objectives?
- Provide information and referral
- Educate staff and families
- Assist residents and families with concerns
What are the requirements?
- A sincere interest in making a difference for LTC residents
- good communication skills
Who benefits from Nursing Home Outreach?
- Residents in Nursing Homes and Rest homes
- Long Term care facility staff
- Service and regulatory agencies
What are the Volunteer Benefits?
- Personal satisfaction in helping vulnerable elders
- Continuing education on relevant healthcare issues
- Professional supervision and monthly support meetings
- Travel expenses reimbursed
BayPath serves the following towns:
Ashland, Dover, Framingham, Holliston, Hopkinton, Hudson, Marlborough, Natick,
Northborough, Sherborn, Southborough, Sudbury, Wayland, and Westborough.
To learn more about this challenging and rewarding volunteer* opportunity call Mary Brooks,
Director of the Ombudsman Program at 508-573-7200 X235 or by email. *For more information about volunteering click here
The mission of the Long-Term Care Ombudsman program is to work with residents, families, and staff of facilities to improve
the care, the lives and the environment of residents through the dedication and the support of the certified ombudsman volunteers.
How does it operate?
It is a state and federally mandated program sponsored by BayPath Elder Services, Inc. and is administered through the Commonwealth of Massachusetts, Executive Offices of Elder Affairs. This program utilizes the services of certified volunteer ombudsman.
Who are Ombudsmen?
Ombudsmen are volunteers of all ages and backgrounds who are trained and certified by the Executive Office of Elder Affairs
to help resolve concerns and issues of residents of long term care(LTC) facilities.
33 Boston Post Road West - Marlborough, MA 01752 - Phone 508-573-7200